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COVID-19 OFFICE UPDATE – May 4, 2020

To our valued patients:

As of today, May 4, 2020, Governor DeSantis has given us the green light to resume elective procedures, so we will begin seeing patients this Wednesday, May 6, 2020 during our normal business hours.

Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office and your temperature will be taken.
  • Only scheduled patients should come into the office for their appointment, unless they are under 18 years old or require assistance.
  • We have hand sanitizer that we will ask you to use when you enter the office. It is located in the reception area for use as needed.
  • You may see that our reception area will no longer offer magazines, coffee and water, since those items are difficult to clean and disinfect.
  • Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
  • Our team will be wearing enhanced personal protective equipment (PPE). This PPE is bulky and may sometimes make our team feel less friendly, but we assure you behind every mask is the same smile you know.
  • We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.

We look forward to seeing you again, and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 239-597-4944 or visit our website at www.dentistryofnaples.com.

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Dr. Sullivan, Dr. Stanosheck and Staff

Q Are you accepting new patients and referrals from current patients?

Yes! We are ALWAYS accepting new patients and welcome referrals from other doctors, patients and friends; they are our biggest compliment.

Q What can I do if I have an emergency when the office is closed?

If you have an emergency, please call our office number (239-597-4944) right away. Our phone message will direct you whom to call for immediate assistance. We provide 24-hour emergency care for patients in need.

Q How can I ask the doctor questions directly?

This is one aspect we love about our office. We are very approachable, and we want you to ask all the questions you can think of regarding your dental treatment, your opinions, your thoughts, and any other concern you might have while in our office. Our entire team is very knowledgeable in all areas, but if you feel you want to talk directly to the doctors, just let us know, and we’ll listen.

Q How do the doctors keep up to date on all of the current techniques and materials?

Dentistry is constantly evolving, so we do a number of things to stay up to date on all of the current research. We are active members of a variety of organizations at local, national, and international levels in order to provide a continuum of lifelong learning and education in oral healthcare.

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  • Monday07:30 AM - 04:30 PM
  • Tuesday07:30 AM - 04:30 PM
  • Wednesday07:30 AM - 04:30 PM
  • Thursday07:30 AM - 04:30 PM
  • Friday09:00 AM - 01:00 PM
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